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STORAGE

How long can I keep the cupcakes for?

Our cupcakes are best enjoyed on the day of collection. All our cupcakes are hand made fresh and contain no preservatives. We recommend that
you consume your cupcakes within three days of purchase.

What is the best way to keep the cupcakes fresh?

Please do not refrigerate. Cupcakes should be stored in air-tight containers.

DIETRY & ALLERGY INFORMATION

I am allergic to nuts. Which cakes are suitable for me?

All our cakes are made in a kitchen that handles nuts. Please do not eat the cake if you are allergic to nuts as they may contain trace amounts even if it is not part of the ingredients.

Where can I find your ingredients and allergen information?

See our ingredients and allergens page for information.
 All of our cakes contain cereals/gluten (wheat), eggs, milk and may contain traces of nuts. All of our cakes are suitable for vegetarians.

HOW MUCH NOTICE DO YOU NEED FOR AN ORDER?

We can take orders at short notice, however it depends on what other orders we have at the time. The early you book your slot the more chance that we will have availability.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept bank transfer, cash and Paypal.

SHOULD I HAVE RECEIVED A NOTIFICATION AFTER PLACING AN ORDER?

Yes, we will confirm your order via e-mail. They can occasionally find their way into a spam or trash folder, so please check.

THERE IS AN ERROR IN MY ORDER CONFIRMATION. WHAT SHOULD I DO?

If you notice an error in the order confirmation then you must send a note to claire@thesweetcakekitchen.co.uk straight away.

I NEED TO CHANGE MY ORDER. WHAT CAN I DO?

We are more than happy to change your order once you have received your email confirmation. Please send a note by email to claire@thesweetcakekitchen.co.uk with your updated order information and we will update it for you.